Grrrrrr

Mar. 14th, 2004 03:59 pm
x_los: (Default)
[personal profile] x_los
There's either a problem with the phones or an exceptionally lame stalker. Every weekend I work there's an alarming frequency of calls where NO ONE is on the line or there is someone, who hangs up rapidly as anything once I do my little "Susan Horak Group, Re/Max Boone Realty, How may I help you?" schick. I had to be trained for weeks to get the saccharine little phone voice right.

I actually have to smile like the Joker in that bad batman cartoon serial to maintain a voice that sounds pleasant enough over the phone, since I'm told that if I don't I sound acidic and, to put it bluntly, terrifying to the more wilted flowers among our customers. This means that, if it isn't the phones, someone calls over and over and hears me do this fake-voiced, chipper little spiel, repeatedly listens to me perform like a demented real estate selling trained monkey. And what could be more embarrassing/irritating that that?
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