Mar. 14th, 2004

x_los: (Default)
Week after week, people get lost on their way to our open houses. The fact that most of them go off track attempting to find Hidden Hills continues to amuse me, but when I point out to him that the Hills are, after all, Hidden I am met with an irritated silence. Some people just need to get a little perspective and see the humor in their sad little travails.
x_los: (Default)
Week after week, people get lost on their way to our open houses. The fact that most of them go off track attempting to find Hidden Hills continues to amuse me, but when I point out to him that the Hills are, after all, Hidden I am met with an irritated silence. Some people just need to get a little perspective and see the humor in their sad little travails.

Grrrrrr

Mar. 14th, 2004 03:59 pm
x_los: (Default)
There's either a problem with the phones or an exceptionally lame stalker. Every weekend I work there's an alarming frequency of calls where NO ONE is on the line or there is someone, who hangs up rapidly as anything once I do my little "Susan Horak Group, Re/Max Boone Realty, How may I help you?" schick. I had to be trained for weeks to get the saccharine little phone voice right.

I actually have to smile like the Joker in that bad batman cartoon serial to maintain a voice that sounds pleasant enough over the phone, since I'm told that if I don't I sound acidic and, to put it bluntly, terrifying to the more wilted flowers among our customers. This means that, if it isn't the phones, someone calls over and over and hears me do this fake-voiced, chipper little spiel, repeatedly listens to me perform like a demented real estate selling trained monkey. And what could be more embarrassing/irritating that that?

Grrrrrr

Mar. 14th, 2004 03:59 pm
x_los: (Default)
There's either a problem with the phones or an exceptionally lame stalker. Every weekend I work there's an alarming frequency of calls where NO ONE is on the line or there is someone, who hangs up rapidly as anything once I do my little "Susan Horak Group, Re/Max Boone Realty, How may I help you?" schick. I had to be trained for weeks to get the saccharine little phone voice right.

I actually have to smile like the Joker in that bad batman cartoon serial to maintain a voice that sounds pleasant enough over the phone, since I'm told that if I don't I sound acidic and, to put it bluntly, terrifying to the more wilted flowers among our customers. This means that, if it isn't the phones, someone calls over and over and hears me do this fake-voiced, chipper little spiel, repeatedly listens to me perform like a demented real estate selling trained monkey. And what could be more embarrassing/irritating that that?

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